or S.H.I.T.*, as Susan says.
I work for a heating and air conditioning company. On Thursdays I work with our service technicians to realign their trucks to a stand inventory. It's quite a long process as we check products off on a master sheet. We have nine techs, and we're down to the last three. I normally work with the installers, so this has been a unique opportunity to work with the techs and understand their philosophies of keeping our customers happy.
Bad thing: it's cold again today. It will take awhile to warm the warehouse up to a comfortable temperature!
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